Metadata changes are not saved

Last updated: 3 months ago

If your title, description, or tags are not being saved, try these solutions.

Wait for save confirmation

  • After editing, click the "Save" or "Update" button

  • Wait for the success message to appear

  • Do not navigate away before the save completes

  • Slow connections may take a few seconds

Check your connection

  • Ensure you have a stable internet connection

  • If your connection drops during save, changes will be lost

  • Try saving again once connection is restored

Required fields

Some fields are mandatory:

  • Title: Required in at least one language

  • Description: Recommended but may be optional

  • Tags: At least one tag is required

  • Missing required fields will prevent saving

Tag format issues

  • Tags should be single words or short phrases

  • Avoid special characters in tags

  • Tags are added in the platform language you are using

  • Moderators will add translations

Browser issues

  • Clear your browser cache and cookies

  • Try from a different browser

  • Disable browser extensions that might interfere

  • Use an updated, modern browser

Try these steps

  1. Refresh the edit page

  2. Re-enter your changes

  3. Ensure all required fields are filled

  4. Click Save and wait for confirmation

  5. Refresh the page to verify changes were saved

Still not saving?

If metadata consistently fails to save:

  1. Note which specific fields are not saving

  2. Try editing from Creator Dashboard

  3. Check for any error messages

  4. Visit our support page if the problem persists

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