If you need to close your Cathopic account, you can do so from your account settings. This will deactivate your account immediately, but you will have 30 days to change your mind and reactivate it before your data is permanently deleted.
Important: 30-day deactivation period
When you close your account:
Your account is deactivated immediately – You will be logged out and cannot access Cathopic
Your subscription is canceled – No further charges will be made
You have 30 days to reactivate – Simply log in again with your email and password to restore your account
You will receive reminders – We will send you emails at 30, 7, and 1 day before permanent deletion
After 30 days, deletion is permanent – All your data (personal information, collections, favorites, download history) will be permanently deleted
What remains after closing your account
Downloaded content remains valid – Any content you downloaded while your subscription was active can still be used according to our license terms
Licenses are perpetual – Your right to use previously downloaded content does not expire
How to close your account
Go to Settings → Close Account
Select a reason for closing your account (optional but helps us improve)
Provide any feedback or suggestions for improvement (optional)
Enter your current password to confirm
Click "Close Account" to deactivate
How to reactivate your account (within 30 days)
If you change your mind within 30 days:
Enter your email and password
Log in as usual
Your account will be automatically reactivated with all your data restored
Note: Your subscription will not be automatically reactivated. If you want to continue using PRO features, you will need to subscribe again.
What happens after 30 days
After 30 days of deactivation:
You will receive a final notification email
Your account and all associated data will be permanently deleted
You will no longer be able to reactivate your account
If you want to use Cathopic again, you will need to create a new account
Previously downloaded content remains valid under the license
Alternative: Cancel your subscription instead
If you are not sure about closing your account, consider canceling your subscription instead. This will:
Stop all future charges immediately
Keep your account active with all your collections and favorites
Allow you to reactivate your subscription anytime
Let you continue accessing free resources
Need help?
If you are experiencing issues or have questions before closing your account, please contact our support team. We are here to help and may be able to resolve any concerns you have.
